Privacy Policy

Welcome to FernoAI ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fernoai.com (the "Site") and use our services, including purchasing and downloading digital products such as AI guides.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

Personal Information You Provide:

• Name and email address (when subscribing, downloading guides, or contacting us)
• Payment information (processed securely through third-party payment processors — we do not store card details)
• Any other information you voluntarily provide through forms or communications

Information Collected Automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, referring URLs, and click data
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect to:

• Process transactions and deliver purchased digital products (guides, templates, etc.)
• Send transactional emails (purchase confirmations, download links)
• Send marketing communications (only with your consent; you can opt out at any time)
• Improve our website, content, and services
• Analyse usage patterns and site performance
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal data. We may share information with:

• Service providers — payment processors, email delivery services, hosting providers, and analytics tools that help us operate the Site
• Advertising partners — anonymised or aggregated data for ad targeting and measurement (subject to your cookie consent preferences)
• Legal authorities — when required by law, regulation, or legal process

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

We use cookies and similar technologies including:

• Essential cookies — required for the Site to function properly
• Analytics cookies — help us understand how visitors use the Site (e.g. Google Analytics)
• Advertising cookies — used to deliver relevant ads and measure ad performance (e.g. Google Ads)

If you are located in the European Economic Area (EEA), you will see a cookie consent banner allowing you to accept, decline, or customise your cookie preferences. Your choices are respected through Google Consent Mode v2.

If you are in the EEA, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (without affecting prior lawful processing)

To exercise any of these rights, contact us at the address below.

Our servers and service providers may be located outside of the EEA (including in the United States). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.

Our Site may contain links to third-party websites and AI tools. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

FernoAI
Email: contact@fernoai.com